Health and Wellness
CMS star ratings, state surveys, and resident rights. Senior care websites carry regulatory weight.
CMS rating display, state survey results, resident rights information, and staffing disclosures apply to nursing home and assisted living websites.
What regulators look for on nursing homes and senior care websites
Outdated or inaccurate CMS star ratings
Missing resident rights information
Staffing claims inconsistent with state reports
Admission agreement terms not transparent
Who regulates nursing homes and senior care websites
We review your website against requirements from each of these regulatory bodies. This is an informational review, not legal advice. Consult with your attorney for guidance specific to your situation.
What we check
Common questions about nursing homes and senior care websites
Should my nursing home website display our CMS star rating?
If your rating is favorable, displaying it builds trust. If not, consumers can find it on Care Compare anyway. Your website should at minimum link to your CMS profile for transparency.
What resident rights information should my website include?
Federal law guarantees nursing home residents specific rights. Your website should reference these rights and provide information about how to file complaints with your state long-term care ombudsman.
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