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USDOT numbers, state licenses, and binding estimates. Moving company websites are regulated.
FMCSA registration, state licensing, and consumer protection requirements for estimates and insurance all apply to moving websites.
What regulators look for on moving companies websites
Missing USDOT or MC number for interstate moves
No binding estimate or bill of lading information
Insurance and valuation coverage not clearly explained
Reviews or testimonials that may be fabricated
Who regulates moving companies websites
We review your website against requirements from each of these regulatory bodies. This is an informational review, not legal advice. Consult with your attorney for guidance specific to your situation.
What we check
Common questions about moving companies websites
Does my moving company website need a USDOT number?
If you perform interstate moves (across state lines), yes. Your USDOT and MC numbers must be displayed on your website, vehicles, and all advertising. Intrastate movers need state-specific licensing.
What estimate information should my moving website include?
Your website should explain the difference between binding and non-binding estimates, your process for providing in-home or virtual estimates, and your complaint resolution process as required by FMCSA.
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